Mercure Nantes Centre Grand Hotel

I want to report an excellent staff, I dont know her name. She was on duty when I arrived at the hotel on 6 August afternoon around 6 pm. My family was very tired because we couldn't find how to drive to the hotel. So we park outside on the road and drag big lagguages to the hotel. When we finished check-in, she gave me directions and code to the parking entrance. However, I still lost according to my GPS map. So I returned to the hotel and asked her for help to drive with me again to find the parking lot. She was very kind and understood my anxiety. She used her map to show me the way, taught me how to access the area, and finally, we got the parking lot. She is the best helper to me. I recommend awarding her as the best stuff of August.

The central Nantes location was great for our weekend city break - we were able to leave the car in the secure parking and explore everywhere we wanted on foot. The reception staff for check-in were very efficient and polite and the bar was relaxed and well stocked for a night-cap after an evening out, followed by a very good selection and presentation in the morning for breakfast that did not finish too early either, which is also very handy when you're meant to be having a short holiday!

What an amazing room! We visited on a relatively quiet day just for one night and we got super lucky that we got upgraded to a suite. It was incredible. The bath was the size of my bathroom at home! There was a living room with a massive tv and a playstation, bedroom was massive and lovely decorated. The whole thing was so big you could get lost in it. What an amazing surprise and the staff couldn't be friendlier. We had a lovely stay. Thank you

Good breakfast. Great shower. Friendly staff.

Town centre location, good breakfast. Pleasant helpful staff.